Terms of service

TERMS OF SERVICE

Last Updated: February 21, 2026

This website is operated by J. Marie’s Tees & Things (“we,” “us,” or “our”). By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully. If you do not agree, you may not access or use the website or our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence.

You may not use our products or Services for any unlawful purpose or violate any applicable laws, including copyright laws.

Any breach of these Terms may result in immediate termination of Services.

SECTION 2 – CUSTOM ORDERS & EVENT BOOKINGS

Event Deposits

  • A 50% non-refundable deposit is required to secure all event bookings.

  • The remaining balance is due 7 days prior to the event date.

  • Failure to submit final payment by the deadline may result in cancellation of services and forfeiture of deposit.

Custom Orders

  • Payment (full or partial) is required before design work begins.

  • Custom mockups are created only after payment is received.

  • All custom items are made-to-order.

Design Revisions

  • Each custom order includes up to 3 revisions.

  • Additional revisions may incur an additional design fee.

  • Once final approval is given, no further changes may be made.

Cancellations

  • We do not allow cancellations once payment has been submitted.

  • Deposits are non-refundable and non-transferable.

Refunds

  • We do not offer refunds on custom items.

  • For events, any dissatisfaction must be discussed immediately after setup so reasonable adjustments may be made.

  • No refunds will be issued after the event has concluded.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure that all information on the Site is accurate; however, we do not guarantee that all product descriptions, pricing, or other content is error-free.

We reserve the right to correct errors or update information at any time without prior notice.

SECTION 4 – PRICING & MODIFICATIONS

Prices are subject to change without notice.

We reserve the right to modify or discontinue products or services at any time.

SECTION 5 – PRODUCTS & SERVICES

Certain products may be available exclusively online and may have limited quantities.

Due to the custom nature of our products:

  • Returns and exchanges are not accepted unless there is a production error on our part.

  • We are not responsible for spelling or detail errors approved in final proofs.

We make every effort to display product colors accurately but cannot guarantee monitor accuracy.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate, complete billing and account information and to update your information as necessary.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools which we do not control. Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked on our Site.

SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit comments, feedback, photos, or other content, you grant us the right to use, edit, and publish such content for marketing purposes unless otherwise agreed in writing.

You agree that your submissions will not violate any laws or third-party rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – PROHIBITED USES

You may not use the Site:

  • For unlawful purposes

  • To infringe on intellectual property rights

  • To upload malicious code

  • To harass, abuse, or discriminate

  • To collect personal information of others

Violation may result in termination of access.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All Services and products are provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free use of the Site.

To the fullest extent permitted by law, J. Marie’s Tees & Things shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of our Services.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless J. Marie’s Tees & Things from any claim arising from your breach of these Terms or violation of law.

SECTION 14 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in effect.

SECTION 15 – TERMINATION

We may terminate access to our Services at any time if you violate these Terms.

SECTION 16 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States.

SECTION 17 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Site constitutes acceptance of changes.

SECTION 18 – CONTACT INFORMATION

Questions about these Terms may be directed to:

info@jmariestees.shop

 P.O. Box 135
Dover, DE 19904
United States

SECTION 19 – FORCE MAJEURE

J. Marie’s Tees & Things shall not be held liable or responsible for any failure or delay in performance of Services due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God

  • Severe weather conditions

  • Natural disasters

  • Government actions or restrictions

  • Venue closures

  • Power outages

  • Supply chain disruptions

  • Transportation interruptions

  • Public health emergencies

  • Labor shortages

In the event of a Force Majeure occurrence:

  • Event deposits remain non-refundable.

  • We may, at our discretion, offer a rescheduled date based on availability.

  • Custom items already produced will not be refunded.

We are not responsible for delays caused by shipping carriers once items have been transferred to them.

SECTION 20 – PAYMENT DISPUTES & CHARGEBACKS

By completing a purchase through our website, you agree to the pricing, payment terms, refund policy, and cancellation policy stated on this Site.

You agree not to initiate a chargeback or payment dispute with your financial institution for:

  • Custom products that have been completed

  • Deposits for secured event dates

  • Orders approved via digital proof

If a chargeback is initiated without first contacting us to resolve the issue:

  • We reserve the right to provide documentation to the payment processor, including order confirmations, approved proofs, communications, and policy agreements.

  • The customer will be responsible for any fees incurred as a result of the chargeback.

  • The customer may be permanently restricted from future purchases.

Fraudulent chargebacks may be pursued to the fullest extent permitted by law.